Frequently Asked Questions
Q: How far is Neil Huffman GMC from Lexington, KY?
A: Our dealership at 1220 Versailles Road in Frankfort is approximately a 25- to 30-minute drive from downtown Lexington via US-60 West or I-64 West.
Q: Can I buy a vehicle from Lexington without visiting the showroom in Frankfort?
A: Yes. Through our Huffman at Home program, you can complete your trade-in evaluation, select financing terms, and finalize purchase paperwork online, followed by home delivery directly to your driveway in Lexington.
Q: Can I custom order a new GMC Sierra or Yukon if it's not on the lot?
A: Yes. If the exact trim, color, or package you want isn't in stock, our team can submit a direct factory custom order or arrange a dealer trade to secure the vehicle for you.
Q: Can I transfer a used car from another Neil Huffman location for a test drive?
A: Yes. We can transfer pre-owned inventory between our regional Neil Huffman Auto Group locations to our Frankfort lot so it's ready for your scheduled visit.
Q: Will checking my auto loan pre-approval online affect my credit score?
A: No. Our online pre-qualification tool uses a soft credit inquiry that does not impact your credit score. A formal hard inquiry only occurs when you officially submit a final finance application.
Q: Can I trade in my current vehicle if I still owe more than it's worth?
A: Yes. Our finance specialists work with local and national lenders to roll negative equity into a new vehicle loan or lease structure that fits your monthly budget.
Q: Do I need an appointment for routine maintenance like oil changes?
A: While walk-ins are welcome, scheduling your service appointment online or by phone ensures faster turnaround time for routine maintenance like oil changes and tire rotations.
Q: Does the service center work on non-GMC vehicles?
A: Yes. Our GM-certified service technicians are equipped to perform routine maintenance and major repairs on all vehicle makes and models.